Return & Cancellation Policy For Proms Korean Skincare

At Prom's Korean Skincare, we value customer satisfaction and aim to provide a reliable shopping experience.

1. Order Cancellation
Customers may request order cancellation before the order is dispatched. Once an order has been shipped, cancellation may not be possible.

2. Return Policy
Returns may be accepted in cases of damaged, defective, or incorrect products, subject to verification. Please contact us promptly after receiving your order.

3. Customer-Initiated Return After Delivery
If a customer wishes to return a parcel for any personal reason after it has reached the customer's location, the customer will be responsible for paying the applicable delivery or return shipping charge for their location. The parcel must be returned according to our return instructions.

4. Product Condition
Products must remain unused and in their original packaging when a return is requested, unless the product was received damaged or defective.

5. Return Shipping
Return delivery charges and eligibility will depend on the reason for the return and the applicable conditions confirmed by our support team. For customer-initiated returns after delivery, the applicable return delivery charge will be borne by the customer.

6. Contact Us
For return or cancellation requests, please contact us:

Email: [email protected]
Phone: 01340862360


Prom's Korean Skincare — Your Trust, Our Commitment.

Return & Cancellation Policy For Proms Korean Skincare

At Prom's Korean Skincare, we value customer satisfaction and aim to provide a reliable shopping experience.

1. Order Cancellation
Customers may request order cancellation before the order is dispatched. Once an order has been shipped, cancellation may not be possible.

2. Return Policy
Returns may be accepted in cases of damaged, defective, or incorrect products, subject to verification. Please contact us promptly after receiving your order.

3. Customer-Initiated Return After Delivery
If a customer wishes to return a parcel for any personal reason after it has reached the customer's location, the customer will be responsible for paying the applicable delivery or return shipping charge for their location. The parcel must be returned according to our return instructions.

4. Product Condition
Products must remain unused and in their original packaging when a return is requested, unless the product was received damaged or defective.

5. Return Shipping
Return delivery charges and eligibility will depend on the reason for the return and the applicable conditions confirmed by our support team. For customer-initiated returns after delivery, the applicable return delivery charge will be borne by the customer.

6. Contact Us
For return or cancellation requests, please contact us:

Email: [email protected]
Phone: 01340862360


Prom's Korean Skincare — Your Trust, Our Commitment.